We’re forward thinking: first to the market and lightning-quick on our feet. Speedy with changes and smart with decisions. We’re constantly identifying customer needs, building solutions, perfecting delivery and moving on to the next challenge. That means brainstorming, debating and editing—always advancing what’s next for our customers.
We think like entrepreneurs. Urgency and energy permeate everything we do. We don’t let a solution today constrict a great idea tomorrow. Learn more about some of the initiatives born of our agile, responsive approach to business:
The hallmark of today’s consumer is the desire to make smart, informed purchases. In 2010, Orbitz.com became the first major travel website to provide side-by-side hotel comparison on users’ upfront search results page. This is offered along with Google® Street View images of the hotel and its surrounding neighborhood, real-time room pricing, unfiltered customer reviews and more.
An employee suggested refunding customers if their itineraries were later booked at lower rates. Orbitz Price Assurance™ was born in 2008, demonstrating the solution-based way we operate.
Business travelers increasingly need to synchronize while on the go. In 2010, Orbitz for Business joined forces with TripIt, a nimble mobile platform for itinerary sharing. Together, we allow corporate road warriors to manage their trips and coordinate with their clients and colleagues.
Travelers’ needs are constantly evolving. With a people-powered, results-oriented approach, we’re a trusted and emulated market leader.
